July 12, 2025
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Privacy Policy
is a legal document that explains how a company collects, uses, stores, and shares an individual's personal information. It serves as a transparent agreement with users, detailing the types of data gathered, the purposes for which it is used, and the rights users have regarding their data. This policy is often required by privacy laws and builds user trust by clearly stating the organization's data handling practices.
Here are some details and important points to take into consideretation:
1
Overview
Local IT SS (“we,” “our,” or “us”) is committed to safeguarding your privacy and protecting the confidentiality of the personal and business information you share with us.
This Privacy Policy explains how we collect, use, disclose, and secure your information across all our digital platforms and managed IT services. It also outlines your rights and choices in relation to your data.
Our goal is to earn and maintain your trust by adhering to the highest standards of data security, transparency, and integrity.
2
Scope
This policy applies to:
Visitors and users of our website.
Clients using Local IT SS managed services, support, or consultation.
Data collected through emails, phone calls, support tickets, or remote management systems.
3
Information We Collect
Personal Information
When you engage with Local IT SS, we may collect information such as:
Full name, job title, and company name.
Contact details (phone number, email, and business address).
Billing and payment information (where applicable).
4
Technical and System Information
To deliver IT management and cybersecurity services, we may also collect:
Device names, IP addresses, and operating systems.
Installed software, system logs, and hardware configurations.
Network usage data and security event logs.
5
Website & Analytics Information
When visiting our website, we automatically collect:
IP address, browser type, and device information.
Pages visited, duration of visit, and referral sources.
Cookies and similar technologies to improve performance and analytics.
6
How We Use Your Information
We process collected data for the following legitimate business purposes:
To install, configure, and maintain IT systems and software.
To monitor networks, backups, and security threats.
To respond to technical requests and resolve issues.
7
Data Retention
We retain personal and business data only for as long as required to:
Provide ongoing IT support or contracted services.
Comply with tax, legal, and regulatory requirements.
Support security investigations or audits.
8
Data Sharing and Disclosure
Local IT SS does not sell or rent personal data. We may share limited information in the following cases:
Authorized Vendors: With trusted technology partners (e.g., Microsoft, SentinelOne, NinjaOne, ThreatLocker) to enable service delivery and license management.
Legal Compliance: If required by law, subpoena, or government request.
Business Continuity: During mergers, acquisitions, or business transitions — ensuring continued confidentiality.
9
Data Security and Protection
We take the protection of client information seriously. Security measures include:
Advanced endpoint protection and firewalls.
Encrypted storage and communications (SSL/TLS).
Multi-factor authentication for administrative access.
Continuous monitoring for suspicious activity.
Regular vulnerability scans and patch management.
Strict access control based on the principle of least privilege.
10
Confidentiality in Managed IT Operations
During managed service operations, Local IT SS may have remote access to systems containing client data. To protect confidentiality:
Access is logged, monitored, and restricted to authorized technicians.
Technicians are bound by non-disclosure agreements (NDAs).
Sensitive files or databases are never copied or retained outside client systems.
All access credentials are handled securely and rotated regularly.
11
Your Rights and Choices
To exercise these rights, please contact us at info@localitss.com
You have the right to:
Access, correct, or delete your personal information.
Request a copy of data we hold about you.
Withdraw consent for marketing communications.
File a complaint with a data protection authority if you believe your rights have been violated.
To exercise these rights, please contact us at info@localitss.com
12
Updates to This Policy
Updated versions will include a new effective date at the top of this page.
We may update this Privacy Policy periodically to reflect:
Legal or regulatory changes.
Service or technology updates.
Operational adjustments.
Updated versions will include a new effective date at the top of this page.
13
Contact Information
If you have questions, requests, or concerns regarding this Privacy Policy or data handling practices, please contact:
Local IT SS LLC.
📍 169 E FLAGLER ST. #910 Miami, FL 33131
📧 info@localitss.com
🌐 www.localitss.com
📞 +1 (305) 907-8900
